Turn Around Time Schedule for orders:
Time Of Update: 08/28 9:49AM EST
For a more detailed status update, please email our customer service team or send us a message through the contact us form.
TAT will remain 15 to 20 business days until we are caught up.
CYO palettes are starting to process and we are going in the order they were placed. If you haven't heard from us yet, please feel free to contact us but emails will be sent out when we are close to starting on your particular palettes. Please remember we are small team of 3 people (on a good day) so custom palettes will take some time.
Delays from customs/tariffs have effected the company dramatically. We sincerely thank all that have shown us patience, we are striving to improve and work through our current hurdles.
Pixie Glow Pots and Magnetic Palettes are set to arrive on 9/04 as of today.
On the NM side of things: Vault Mystery Bags are currently in production.
If you have any questions or concerns, please contact us at our customer service email address: customerservice@notoriouslymorbid.com.
Please keep in mind that our TAT is currently 15 to 20 business days. Business days do not include postal holidays and weekends (Sat/Sun). TAT does not include postal transit time. If we have a heavy amount of orders, TAT may exceed our stated time frame but we are always here to help if you need your order expedited.
Please email customerservice@notoriouslymorbid.com for any additional help. Orders cancelled after 3 business days from date of order are subject to a 25% restocking fee.
We are a small team and work as fast as possible to get orders out.