Contact Us

We love hearing from our customers!

We are currently working hard to get all orders out. Thank you so much for your patience and understanding as our small team works to pack all orders and get them out.

We are currently moving locations and going back to a 100% manufacturing lab. Our retail location in Beckley WV is closing. You can still pick up your orders at our new location or just stop by and say hi if you are in the area. 

We are working hard to make your experience much better and we wholeheartedly appreciate your understanding and patience as we transition back to a fully operational manufacturing lab.

Current TAT (turn around time) is 20 to 25 business days. We are a small team and work as fast as possible to get orders out. 

Turn Around Time (TAT) starts the business day AFTER your order is placed. TAT does not include weekends (Saturday or Sunday) or postal holidays. This is the time it takes us to produce the hand crafted item, get it ready for packaging, and pack for shipping. It does not include actual shipping transit time. Due to high volume TAT may be extended.



( Closed Weekends and Holidays ) 
Please use the contact form below for assistance. If emailing on a weekend, please allow us to respond no later than Tuesday evening.

If you need your order rushed, please contact us for expedited service. We would be happy to accommodate whenever possible excluding holiday orders.

Always include your order number, if applicable.

At this time we DO NOT accept requests for free product, any messages relating to this will be ignored.

Additionally, a lot of questions can be answered over on our FAQ page here: FAQ

 **Please be aware that as a small company, there are times during high volume orders that we may run several business days beyond TAT. Our current turn around time (TAT) is 20 to 25 business days. Business days do not include weekends (Sat or Sun) or postal holidays**