We love hearing from our customers!
Thank you for your patience and support as our small team hand-crafts, packs, and ships every Notoriously Morbid order. NM-branded products are made in-house, which can extend turnaround time slightly — the magic is worth the wait.
NOTICE
We wanted to let you know that our small-but-mighty Customer Service team will be away for the Thanksgiving holiday from 5PM EST on November 25th through 9AM EST on December 1st.
During this time, we’ll be spending a much-needed moment with our families. All emails, messages, and inquiries will be answered promptly once we return.
We deeply appreciate your patience, kindness, and understanding—especially as a tiny, handmade business where every pair of hands is doing the work of many. Your support means more to us than we can put into words, and we truly hope you have a peaceful, cozy holiday week.
Thank you for letting us take this little breath. We’ll be right back with you on December 1st.
— The NM Team
Order Status & Turnaround Time (TAT)
- Current TAT (as of 6/30/25): 15–20 business days.
- Business days exclude weekends and postal holidays.
- TAT begins the next business day after your order is placed and does not include shipping transit time.
- During high-volume releases or holidays, processing may be extended slightly.
- Need your order sooner? Email us — we’ll do our best to help when possible.
Customer Service Hours
Phone: 681-666-3898
Email: customerservice@notoriouslymorbid.com
If you email over the weekend, you’ll hear back no later than Tuesday evening. During the week, please allow 24–48 business hours for a reply.
Pro tip: Always include your order number so we can help you faster.
Damaged or Missing Item?
We’re so sorry! Please submit the form below so we can review and make it right as quickly as possible:
Need More Answers?
Many questions are answered instantly on our FAQ page, including shipping, returns, product info, rewards, and more:
Visit the FAQ Page
Thank you for supporting a small, fiercely dedicated team.