We love hearing from our customers!

We are currently working hard to get all orders out. Thank you so much for your patience and understanding as our small team works to pack all orders and get them out. Please keep in mind that NM branded orders are handmade in house and can extend TAT.

Customer Service is closed on the weekends and postal holidays. Please allow us 24 to 48 business hours to respond. 

Wondering when your order will ship? Refer to our TAT schedule and release page.

TAT QUESTIONS

As of 6/30/25 - our TAT has been extended to 15 to 20 business days.

Please keep in mind that our TAT is currently 10 to 15 business days. Business days do not include postal holidays and weekends (Sat/Sun). TAT does not include postal transit time. If we have a heavy amount of orders, TAT may exceed our stated time frame but we are always here to help if you need your order expedited.
Please email customerservice@notoriouslymorbid.com for any additional help. Orders cancelled after 3 business days from date of order are subject to a 25% restocking fee.

We are a small team and work as fast as possible to get orders out. 

Turn Around Time (TAT) starts the business day AFTER your order is placed. TAT does not include weekends (Saturday or Sunday) or postal holidays. This is the time it takes us to produce the hand crafted item, get it ready for packaging, and pack for shipping. It does not include actual shipping transit time. Due to high volume TAT may be extended.

Received a damaged item or you are missing an item?

Fill out this form: Damaged/Missing Item Report


THE NOTORIOUSLY MORBID TEAM

681-666-3898
Hours of operation 9am to 5pm EST.

( Closed Weekends and Holidays ) 
Please use the contact form below for assistance. If emailing on a weekend, please allow us to respond no later than Tuesday evening.

Always include your order number, if applicable.

Additionally, a lot of questions can be answered over on our FAQ page here: FAQ